Gaming should be a source of fun, not stress. At 7joy, we believe that when every player plays responsibly, the experience becomes truly enjoyable. We are committed to giving you the right tools, information, and support to make that happen.
Use 7joy's tools to keep your gaming habits healthy.
Online gaming is now part of everyday entertainment for millions of people. At 7joy, we believe responsible play means more than following rules — it means putting your wellbeing, your family, and your financial stability first. Gaming stays enjoyable when it's controlled, mindful, and planned.
Responsible play means deciding for yourself how much time you spend gaming, staying within your budget, and enjoying gaming as entertainment rather than chasing wins. At 7joy, we want to help every user build these healthy habits.
Responsible gaming organizations worldwide agree that the most effective way to prevent problematic gaming behavior is through awareness and using the right tools at the right time. That is exactly what 7joy has built its entire platform around.
Remember: gaming is entertainment, not an investment. Do not chase losses by placing more bets — that is the first step toward a serious problem.
The most effective approach to responsible play is setting clear personal limits from the start. On 7joy, you can easily configure the following limits from your account:
Once set, these limits cannot be changed without 24 hours' notice — this is intentional, so you don't make decisions in the heat of the moment.
Only play with money you can afford to lose without it affecting your daily life. Never use funds set aside for household expenses, bills, or emergencies.
Problematic gaming often develops gradually and may not be obvious at first. If you notice any of the signs below — in yourself or someone close to you — please seek support without delay.
Spending more time gaming than planned and being unable to stop.
Placing larger bets after a loss in an attempt to win back what you have lost.
Spending less time with family and friends, and lying about your gaming habits.
Feeling irritable, anxious, or unable to focus when you can't play.
Taking out loans for gaming or using money set aside for essential expenses.
Playing through the night and skipping meals or sleep to keep gaming.
If you notice any of these signs in yourself, take a break and reach out to our support team. Asking for help takes courage.
7joy has developed a number of effective tools to make responsible play easier. They are completely free and can be activated at any time from your account settings.
Set daily, weekly, and monthly deposit caps. Reductions take effect immediately; increases require a 24-hour waiting period.
After a set period of time, a warning message will appear automatically. You decide how long each session should last.
Take a self-imposed break lasting anywhere from 24 hours to 6 weeks. Your account will be inaccessible during this period.
If you reach a set loss amount, your session will automatically end and you will receive a notification.
View your full gaming and transaction history. Analyze your own patterns.
Turn off bonus and promotional notifications if you feel they are encouraging you to play more than you intend to.
If you feel your gaming is getting out of control, self-exclusion is the most powerful step you can take. Through 7joy's self-exclusion feature, you can close your account for a set period or permanently.
Close your account for a set period ranging from 1 month to 1 year. During this time, logging in or making deposits will not be possible.
Sign in to your accountIf you want to permanently stop accessing this platform, you can set a permanent self-exclusion. Once activated, your account cannot be reopened.
Contact SupportOnce your self-exclusion is active, 7joy will never send you marketing emails or promotional content. We respect your decision.
7joy strictly prohibits registration and gaming by anyone under 18. Our verification process ensures that only adults can access the platform.
To keep children safe online, we recommend using parental control tools such as Net Nanny, Kaspersky Safe Kids, or Google Family Link.
Keeping children safe online is not just our responsibility — it takes a collective effort from the whole family.
If you feel that gaming is having a negative impact on your life or someone you care about, don't face it alone. 7joy's support team is available 24 hours a day.
Speak directly with one of our support agents. Average response time is 2 minutes.
Email us at [email protected]. We'll get back to you with a detailed response within 24 hours.
Visit our detailed FAQ page for answers to common questions.
Professional mental health support is also available for gaming-related issues. Contact your local health center or find a counselor online.
7joy is more than a gaming platform — we genuinely care about the wellbeing of every user. Each of the commitments below is put into practice in our day-to-day operations.
Following these principles will keep gaming enjoyable and safe at all times.
Set a fixed monthly budget for gaming and never go beyond it. Gaming is a form of entertainment — not an investment.
Decide how long you'll play before you start. Set a timer, and when it goes off, stop — no excuses needed.
Gaming is entertainment, just like watching a film. The goal is to enjoy yourself — not to win. If you lose, don't be discouraged; come back another day.
Take at least a 10–15 minute break every hour. Get up, drink some water, take a short walk. Give both your body and mind a chance to rest.
Talk openly with your family about gaming. Keeping it hidden only makes things worse — honest conversation leads to solutions.
If you feel you can no longer control your gaming on your own, contact our support team right away. Asking for help is not a weakness — it takes real courage.
Questions you might have about responsible play.