Legal Document — Last Updated

7joy's Terms and Conditions — Before Using the Platform Read More

Please read these terms and conditions carefully before creating an account or using any 7joy service. These terms define the rights and responsibilities of both you and us.

Last Updated: 2026 Available in Bengali Legally Binding 18+ Only
Important Notice

By using 7joy's services, you automatically agree to these terms and conditions. If you do not agree with any of the terms, please refrain from using our services.

Terms & Conditions Key Points

A quick overview of the most important points in 7joy's terms and conditions.

Account & Registration Terms

You must be at least 18 years of age to register with 7joy. Each individual may hold only one account. Providing accurate and verifiable information is mandatory.

Bonus & Promotion Terms

All bonus offers on 7joy are subject to specific wagering requirements. 7joy reserves the right to suspend any account found to be abusing bonus offers.

Payment & Withdrawal Rules

A fully verified account is required for deposits and withdrawals. Minimum and maximum transaction limits apply. All transactions are processed in BDT.

Security & Privacy

Protecting your personal information is 7joy's responsibility. We use SSL encryption and comply with international data protection standards. Please refer to our Privacy Policy for more details.

Responsible Gaming Policy

7joy places responsible gaming at the top of its priorities. Deposit limits, self-exclusion, and cooling-off periods are available to all members free of charge.

Dispute Resolution Process

For any dispute, contact 7joy's support team first. If the matter remains unresolved, you may seek a resolution through our licensing authority.

Complete Terms and Conditions

Last Revised: January 2026

Important: Please read these terms and conditions in full before using 7joy's services. This document constitutes a legally binding agreement. If you are under 18 or do not accept these terms, do not use 7joy.

1 General Terms, Conditions & Acceptance

These terms and conditions ("Terms") form a legal agreement between the 7joy online gaming platform ("7joy", "we", "us") and its users ("you", "member", "player"). By accessing the 7joy website, mobile platform, or any associated service, you automatically agree to these Terms.

7joy is an internationally licensed online gaming platform. We operate in full compliance with international gaming authority regulations and are committed to providing our services in a lawful and ethical manner. 7joy reserves the right to take appropriate action in response to any breach of these terms.

  • If you have any questions after reading these terms, please reach out to our support team.
  • 7joy reserves the right to modify these terms at any time; members will be informed of any changes.
  • Our Privacy Policy and Responsible Gaming Policy also apply alongside these terms.

2 Account Registration & Eligibility

To open an account with 7joy, you must meet the eligibility requirements listed below. These requirements form part of our licensing agreement and responsible gaming policy.

Age & Identity Verification

You must be at least 18 (eighteen) years of age to register with 7joy. We follow a strict age verification process and may request a copy of your national ID or passport in cases of doubt. Registration by minors is strictly prohibited, and any such account will be closed immediately.

One Account Policy

Only one account is permitted per person, household, or address. Creating multiple accounts is considered bonus abuse and will result in all accounts being closed. Any funds held in those accounts may be forfeited.

  • All information provided at registration must be accurate, complete, and up to date.
  • Keeping your account password confidential is entirely your responsibility.
  • Transferring or selling your account to another person is strictly prohibited.
  • Any security breach affecting your account must be reported to 7joy immediately.

3 KYC — Account Verification Process

7joy strictly adheres to international Anti-Money Laundering (AML) policies and Know Your Customer (KYC) regulations. Account verification is mandatory before processing withdrawals or conducting transactions above a specified amount.

Required Documents

  • Identity verification: a clear copy of your National ID (NID), passport, or driving license.
  • Address verification: utility bill, bank statement, or government-issued letter (issued within the last 3 months).
  • Payment verification: proof of the payment method used for your deposit.

Withdrawal requests will not be processed until KYC verification is complete. Verification is typically completed within 24 to 48 hours.

4 Deposit & Withdrawal Rules

All financial transactions on 7joy are processed in Bangladeshi Taka (BDT). We support a range of payment methods including mobile banking, bank transfer, and e-wallets.

Deposit Rules

No additional fees apply to deposits. Successful deposits are typically reflected in your account within a few minutes. 7joy only accepts payment methods registered in your own name — third-party payments are not accepted.

Withdrawal Rules

Your account must be fully KYC verified before you can make a withdrawal. Withdrawal requests are typically processed within 24 hours. Mobile banking withdrawals are generally the fastest option. Withdrawals will always be made to the same payment method used for the original deposit.

  • Minimum deposit and withdrawal amounts are subject to the limits set on the platform.
  • Use of third-party payment methods is strictly prohibited.
  • 7joy reserves the right to hold payments on suspicious transactions until verification is complete.
  • Once processing has begun, a withdrawal request may no longer be cancellable.

5 Bonus & Promotion Terms and Conditions

7joy offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming. General bonus terms are outlined below.

Wagering Requirements

Bonus funds must be wagered a specified number of times before they can be withdrawn (wagering requirement). Each bonus has its own wagering conditions, which are clearly stated in the offer. Bonus funds cannot be withdrawn until the wagering requirement is met.

Bonus Abuse Policy

7joy has a zero-tolerance policy toward bonus abuse. This includes claiming bonuses through multiple accounts, using software or strategies to exploit bonus offers, or attempting to withdraw without meeting the applicable wagering requirements — all of which will be treated as abuse.

  • Bonuses may only be used on eligible games — not all games may count toward bonus wagering.
  • Unused bonuses will be automatically cancelled once the offer expires.
  • 7joy reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Account balances may be forfeited in cases of bonus abuse.

To view our full promotional offers, visit our Promotions Visit the page.

6 Gaming Rules & Fair Play Policy

All games on 7joy are tested by independent third-party auditors and operate using Random Number Generator (RNG) technology. Every game outcome is completely fair and random.

Prohibited Activities

  • Tampering with game software, hacking, or any form of manipulation is strictly prohibited.
  • Using automated bots or software to play games is strictly prohibited.
  • Attempting to influence game outcomes by colluding with other players is strictly prohibited.
  • Exploiting any technical glitch or bug on the platform for unfair advantage is prohibited.

Involvement in any of the prohibited activities listed above will result in immediate account closure and forfeiture of all balances. Relevant law enforcement authorities may be notified if necessary.

All games on 7joy are operated in accordance with international Fair Play Standards. RNG certification is renewed on a regular basis.

7 Responsible Gaming Policy

7joy believes gaming should be a form of entertainment — not a source of income. We encourage all our members to play responsibly. Gaming addiction is a serious health concern, and we are committed to raising awareness around it.

Responsible Gaming Tools

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Loss Limit: Your session will automatically end once your losses reach the set limit.
  • Session Time Limit: Set a time limit for each gaming session.
  • Cooling-Off Period: Temporarily suspend your account for anywhere from 24 hours to 30 days.
  • Self-Exclusion: Permanently close your account to take an extended break from gaming.

To learn more about Responsible Gaming, visit our Responsible Gaming visit the page. If you need assistance, contact our 24/7 support team.

8 Account Suspension & Closure Policy

7joy reserves the right to temporarily suspend or permanently close your account for any of the reasons listed below. You will generally be notified before such action is taken; however, in urgent situations, immediate action may be necessary.

  • Providing false or misleading information during registration.
  • Operating multiple accounts or abusing bonus offers.
  • Suspected manipulation, fraud, or money laundering activity.
  • Breach of any provision of these terms and conditions.
  • You have requested self-exclusion.

Upon account closure, any remaining balance will be refunded where applicable; however, bonus-related funds and any balance obtained through fraudulent activity will be forfeited. You may also request account closure at any time by contacting our support team.

9 Intellectual Property & Copyright

All content displayed on the 7joy website and platform — including logos, trademarks, graphics, software, text, images, and audio/video materials — is the property of 7joy or its licensors and is protected under international copyright law.

  • No content on 7joy may be reproduced, distributed, or used for commercial purposes without prior written permission.
  • Using 7joy's logo, brand name, or trademarks for personal or commercial purposes is strictly prohibited.
  • Reverse engineering, decompiling, or modifying the software is strictly prohibited.

10 Limitation of Liability

7joy services are provided on an as-is basis. While we make every effort to ensure uninterrupted platform availability, service may be temporarily affected by technical issues, scheduled maintenance, or unforeseen circumstances.

  • 7joy's liability for any losses caused by technical errors is limited.
  • 7joy is not liable for issues arising from third-party services, including payment gateways and game providers.
  • 7joy is not responsible for games interrupted mid-session due to internet connectivity issues.
  • You are solely responsible for the security of your account.

Gaming involves risk. 7joy does not compensate for money lost in wagers. Always play within your means.

11 Terms Updates & Notifications

7joy reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or platform notification.

Continued use of 7joy after any changes take effect constitutes your acceptance of the updated terms. We recommend reviewing this page regularly to stay informed.

  • All revision dates will be shown at the top of this page as the "Last Updated" date.
  • For significant changes, you may be prompted to review and accept the updated terms upon your next login.

12 Contact & Dispute Resolution

If you have any questions about these terms and conditions or wish to raise a dispute, please contact our customer support team first. We always aim to provide a friendly and prompt resolution.

If a dispute cannot be resolved directly with our support team, you may escalate it through our licensing authority's dispute resolution process. Applicable international gaming laws govern all disputes.

Live Support
24/7 in Bengali
Email Support

Frequently Asked Questions (FAQ)

Find answers to the most frequently asked questions about our terms and conditions right here.

Yes, 7joy's terms and conditions are fully available in Bengali. We publish all key documents in Bengali with Bangladeshi players in mind, so everyone can easily understand them.

If significant changes are made to the terms, you will be notified at your registered email address and via a notification upon logging in to the platform. The "Last Updated" date at the top of this page is also kept current at all times.

The wagering requirements for each bonus offer are clearly stated on that offer's detail page. Visit our Promotions Fish Game

KYC verification is typically completed within 24 to 48 hours. In some cases, additional documents may be required, which can extend the process. To speed things up, we recommend submitting clear and complete documents.

Yes, you can contact our support team at any time to request self-exclusion or account closure. You can also use our responsible gaming tools to set a temporary cooling-off period.

For any issue or complaint, start by contacting our 24/7 live chat support. If it remains unresolved, send a detailed message to [email protected]. We typically respond within 24 hours.
Join 7joy Today

Done reading the terms? Register with 7joy!

Play smart — know the terms before you play. Register with 7joy and enjoy your favorite games in a safe, secure environment. New members get a special welcome offer.

  • Internationally Licensed Secure Platform
  • 24/7 Customer Support in Bengali
  • Fast Deposits & Withdrawals
  • Responsible Gaming Tools — Free of Charge
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